Outbound Process


OutBound Call Center

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The calls that are made by a company representative out to customers belong to outbound call center servicesOutbound call center calls services are mainly telemarketing calls. 

Technological solutions, good programs, experience and excellent customer services are the key for the success of Outbound Call Centers.

The outbound call center facilities use systematic call management systems to attend the calls of customers and transfer them to a designated marketing representative who is responsible and trained for the specific client application.

The outbound clients get cost-effective results based on production and management processes. The key to success of outbound call center is an understanding the business.

The qualified personnel are employed in the outbound call centers to excel the services and ensure the success of programs.

Out of top 10 BPO destinations in the world, India has dominant share in call center services. Due to technological development and better services, the BPO industry in India is growing year by year. Large multinational companies have put their growing confidence in India as an outsourcing center, by signing multi-million-dollar, long-term BPO contracts with trusted Indian outsourcing service providers.

India’s offshore telemarketing solutions include Telemarketing lead management, Database Selling, Market Intelligence Services, Telephone and Web Based Business Development etc.

Telemarketing services in India needs necessary expertise because there are some new accents and terms peculiar to a particular foreign country which may be difficult to understand. Such type of problems can be overcome by developing clear communication skills, better co-ordination and interaction between the various companies. 

The outsourcing campaign can be increased by briefing the content and superior audio and video based training. 

The good listening environment is also giving an added benefit for quality control and helping India in becoming the first choice for outbound call cente

We envision as a diversified yet integrated business that takes care of the organization on the whole and to become thebestbusiness solution provider in the market.

Vision Statement

Kalpavriksha Infotech


Conatct Us

A-115A Pul Pehlad Pur, New Delhi – 110044 India

Tel: 09873929030, 08800886504
Email: info@kalpavrikshainfotech.in